The new strategic marketing battleground: Corporate Social Responsibility

July 2, 2009

Most multi-national companies now engage in some form of Corporate Social Responsibility, with a strategic approach involving a combination of corporate giving, philanthropic sponsorships and cause related marketing.

Corporate Social Responsibility

Corporate Social Responsibility

This free white paper looks at how multi-nationals are integrating Corporate Social Responsibility into their marketing strategy to build and sustain a competitive advantage.

Download the free white paper: The new strategic marketing battleground Corporate Social Responsibility

It covers:

  • What Corporate Social Responsibility (CSR) is
  • Why businesses should engage in Corporate Social Responsibility
  • What businesses should be aware of when engaging in Corporate Social Responsibility
  • How multi-nationals companies are integrating Corporate Social Responsibility into their marketing strategies

For more on this topic check out these great posts from Dominique Hind’s Collective


Emerging Baby Boomer Consumer Trends: Maturialism (mature materialism) and SKI-ing (Spending the Kids Inheritance)

June 30, 2009

Despite the doom and gloom about the global economy, Baby Boomers are bucking the trend.

This free white paper looks at the underlying factors driving the emerging Baby Boomer consumer trends of Maturialism (mature materialism) and SKI-ing (Spending the Kids Inheritance).

It also looks as how they will impact on the need for financial planning services in order for Baby Boomers to continue the level of consumerism they have become accustomed to into retirement.

Download the free white paper: Emerging Baby Boomer Consumer Trends – Maturialism (mature materialism) and SKI-ing (Spending the Kids Inheritance)

But if you couldnt be bothered reading the whole white paper check out some of the key findings below.

Baby Boomer Background

The Baby Boom commenced following World War II, as young soldiers returned home, married, and procreated.

It ended in 1964, potentially as a result of the combination of the Vietnam War, the development of the Pill, and the rise of feminism, which gave women an alternative to marriage and family.

Baby Boomers have been involved in, and have been shaped by, a wealth of significant life experiences, particularly during their formative young adult years.

Some of the most prominent of which were the Vietnam War and the protests against the draft; a ‘sex, drugs and rock ‘n roll’ culture; hippies; feminism; socialism, communism and the Cold War; sporty Mustangs and Volkswagen Beetles; the space race; and the rise of the television as a culture shaping medium, just to name a few.

Baby Boomers in their prime

Baby Boomers in their prime

In Generations – Baby Boomers, their parents & their children , Hugh MacKay comments that the Baby Boomer generation was raised with:

‘a quest for personal happiness, expectation of material comfort and the ideal of egalitarianism’.

Mackay also notes that their parents, the Lucky Generation:

‘are bemused by their Boomer offspring’s solemn commitment to navel-gazing, to self analysis and to the relentless pursuit of personal gratification.’

It is this ‘relentless pursuit of personal gratification’ that is behind the Baby Boomers also being known as the ‘me’ generation, which is a key underlying factor of the maturialism and SKI-ing consumer trends.

Key Baby Boomer consumer trends: Maturialism and SKI-ing

A consumer trend is defined by Trendwatching.com as:

‘a manifestation of something that has ‘unlocked’ or newly serviced an existing (and hardly ever changing) consumer need, desire, want, or value.’

The term maturialism - short for mature materialism – was first coined by Trendwatching.com in 2004, to describe the consumer trend of

‘Baby Boomers’ determination to treat themselves to high-end goods, services and experiences simply because they can afford them.’

This trend is playing out through the rise in sales of luxury apartments, international travel, designer furniture and appliances, luxury cars and motorbikes.

But it is not just in the larger consumer goods that Baby Boomers are upgrading, according to Heartbeat, they are treating themselves at the FMCG end of the market too with cosmetics, food, wine, and fashion all taking a step up in quality and price range now that the kids have left home.

A precursor and related consumer trend to maturialism is known as SKI-ing - or Spending the Kids’ Inheritance - the term derived from a popular bumper sticker.

The Baby Boomer bumper sticker: Spending the Kids Inheritance

The Baby Boomer bumper sticker: Spending the Kids Inheritance

This trend prompted Andrew Smith (2005) to write:

‘Baby Boomers have the unique distinction of pissing off both their parents’ and their childrens’ generations’.

The proposed reasoning for the rise of these consumer trends considering the history of the Baby Boomer generation is that they can be:

  1. Career-driven. Many Baby Boomers’ self images are defined by their careers and this has been compounded by the explosion of entrepreneurs in the 1970’s and 1980’s (MacKay 1997). It is important to note that now many Baby Boomers are nearing retirement they will desire to keep their status and this may be achieved through consumption.
  2. Materialistic. Baby Boomers were raised to expect more than their parents and have been on a spending spree for most of their adulthood. This was the generation that brought about credit cards!
  3. Independent. Baby Boomers have always prized their individuality. If breaking rules leads to good experiences and personal growth they will do it. (Trendwatching.com)
  4. Selfish. If you don’t fly first class – the kids will! (Kelly 2005)
  5. Concerned about the future. MacKay (1997) notes that this generation lived under the possibility of a catastrophic nuclear war – Cold War – and this may explain the ‘live now’ attitude.  

Download the free white paper: Emerging Baby Boomer Consumer Trends – Maturialism (mature materialism) and SKI-ing (Spending the Kids Inheritance)


A trend bigger than Twitter: What rural to urban migration in China means for business

June 28, 2009

In a recent post I looked at “Chuppies“, the group at the forefront of the Chinese consumption revolution and predicted to be the most powerful consumer group in the world within the next 15-20 years.

However, there is one other major consumer trend in China worth being aware of: rural to urban migration. 

It is mind blowing to think that every year around 18 million people, equivalent to the population of Australia, migrate from rural to urban areas in China.

To learn about this game changing trend download my free white paper that looks into how it came about, and what it means for business moving forward.

The next big consumer group: Rural Chinese Migrants

The next big consumer group: Rural Chinese Migrants

Download the free white paper: A trend bigger than Twitter: A quick look at rural to urban migration in China

It covers:

  • Why rural-urban migration was not an issue in China prior to reform
  • What changed to cause rural-urban migration
  • What the rural-urban migration issue in China is
  • The extent of influence on business opportunities
  • How the Chinese Government has responded
  • Business opportunities looking forward

Introducing ‘Chuppies’ – Who they are and how they will change the consumer landscape forever

June 15, 2009
Up until now China’s dramatic economic growth has primarily been driven by foreign investment and its seemingly endless source of low cost labour.
 
But many experts are predicting that we will soon see a boom in consumption, with China predicted to become the second largest consumer market by 2015, overtaking Japan, Germany and Britain, to only be behind the United States.

For a long time it has been a fantasy of Western brands that China would become consumption driven, with 1.3 billion people and as the analogy goes, 2.6 billion armpits requiring deodorant.

Chuppies - Chinese Yuppies
Chuppies – Chinese Yuppies

Currently, China’s consumer economy is approximately the same size as Italy’s, but within the next two years it is predicted to commence adding an Italy every year.

A recent McKinsey report titled ‘From Made in China to Sold in China’, estimated that over 700 million Chinese will be classified as consumer class by 2020, leading to annual consumer spending of $2.3 trillion a year. 

This free white paper looks in detail at the group that is at the forefront of the Chinese consumption revolution and predicted to be the most powerful consumer group in the world within the next 15-20 years, ‘Chinese yuppies’ or as they are affectionately known, ‘Chuppies’.

Introducing Chuppies – Who they are and how they will change the consumer landscape forever


Why iPhone adoption will be faster in Australia than the US

June 14, 2009

Diffusion of Innovation was one of my favourite research topics while studying my Masters of Business in International Marketing.

The Diffusion of Innovation theory was originally published by Everett Rogers in 1962, however the world has changed dramatically in the forty years since, with the notable rise of globalisation and the Internet.

There has only been a handful of studies into multi-national diffusion of innovation, so I developed this free white paper to discuss its influence of the current global innovation phenomenon, the Apple iPhone.

Download the free white paper: The Newton Ball Multi-National Diffusion Acceleration Effect – an Apple iPhone Case Study

The paper develops a working framework titled the ‘Newton Ball Diffusion Acceleration Effect’, which predicts the potential accelerated rate of diffusion for the iPhone in Australia (lag market) versus the United States (lead market), using Rogers Perceived Attributes of Innovations, and Ganesh et al (1997) Factors Influencing the Learning Process framework.

Newton Ball Multi-National Diffusion Acceleration Effect

The strengths of the framework are that it provides marketers with a visual representation of the acceleration effect in lag markets, and may assist in decision making as to whether to launch an innovation in many markets at once using a sprinkler strategy, or in a phased approach to capitalise on the learning effect using a waterfall strategy (Ohmae 1985).

The framework does have weaknesses and issues, with factors other than the learning effect, such as price, competition, and government policies, having significant impacts on the rate of diffusion in the lag market. There is also further research required to determine whether the framework is generalisable when using developing markets as the lag market.

But all in all, there is no other paper out there like this!